The websites www.len-fragrance.com and all their contents are the property of All International GmbH with registered office in Backofengasse, 30 9493 Mauren Liechtenstein Tax Code and Reg. Nr. 60195 of the Register of Companies of Liechtenstein.
General conditions of use
You can always contact ALL International GmbH for any need for further information at
ALL International may modify or update all or part of these General Terms and Conditions of use. Changes and updates to the General Terms and Conditions of Use will be binding once posted on the website in this section.
The visitors are the only persons responsible for the use of www.len-fragrance.com and its contents. ALL International GmbH shall not be liable for use of the website and its content by each of its members that is not in compliance with applicable laws.
1. Intellectual property rights
1.1. The contents of www.len-fragrance.com, such as, for example, works, images, photographs, dialogues, music, sounds and videos, documents, drawings, figures, logos and any other material, in any format, published on www.len-fragrance.com including web pages, graphics, colours, schemes, tools, fonts, design of the web site, diagrams, layouts, methods, processes, functions and software, are protected by copyright and by any other intellectual property right of ALL International GmbH. The reproduction, in whole or in part, in any form, of www.len-fragrance.com and its contents without the express written consent of All International GmbH, if not for purposes strictly necessary to the conclusion of the purchasing process (e.g. The printing of the present conditions of use )2, is prohibited.
2.1 ALL International GmbH does not control websites linked to it and their contents and cannot be held responsible for the content of such sites and the rules adopted by them with regard to privacy and personal data while browsing.
1.1. Personal data are collected and processed by the data controller exclusively for purposes related to the activity of the site and, in particular:
2.1.1. for registration to the website through the relevant registration form, to provide access services to restricted areas;
2.1.2. to provide support services and customer care;
2.1.3. for commercial communications by the data controller;
2.1.4. for the purchase of products through the order form.
2.2. Personal data may be disclosed to third parties for the execution of remote electronic payment services,
the data may also be communicated to the judicial authorities if formally requested. In all these cases, consent is not necessary.
3. Failure to notify
3.1. Refusal to provide the information necessary to conclude the contract will make it impossible to provide the sales service. Failure to provide data may constitute grounds for non-execution of the contract.
4. Access to your personal data
4.1. The following rights are always guaranteed: the right to obtain from the data controller, Intertrade, confirmation of the existence or otherwise of your personal data and their communication in a clear and accessible form and also to obtain from ALLInternational GmbH
4.1.1. updating, rectification or integration of your personal data;
4.1.2. cancellation, transformation or blocking of your personal data if processed in violation of the law;
4.1.3. certification of the persons to whom the operations referred to in subparagraphs 1) and 2) have been notified, also as regards their content, unless this requirement proves impossible or too difficult to carry out.
It is always possible to object to the processing of personal data for the purposes of sending advertising materials or direct marketing or for carrying out market research or commercial communication, by notifying in writing firstname.lastname@example.org or by following the procedure (clicking on UNSUBSCRIBE) stated in such communications received by e-mail.
Controller of the data processing is ALL International Backofengasse, 30 9493 Mauren Liechtenstein
5. Applicable law
General Conditions of Sale
1. ACCEPTANCE OF THE GENERAL CONDITIONS OF SALE
1.1 – The contract between ALL International and the customer shall be concluded with the acceptance, even partial, of the order by Intertrade. This acceptance is automatic with the performance of the contract. By placing an order in the manner provided by the website www.len-fragrance.com, you represent that you have read all information provided to you during the purchasing procedure and fully accept the general conditions and payment terms indicated.
1.2 – Once completed the online purchasing procedure, the customer will print or save an electronic copy or, in any case, keep these general conditions of sale
1.3 – Any right of the customer to damages or compensation as well as any contract or tort liability for direct or indirect damages to people and/or property caused by lack of acceptance or a lack of fulfilment of an order is excluded.
1.4 – This site is intended solely for private customers (i.e. a natural person who buys goods for purposes not related to his/her professional and/or business activity, or who does not indicate a VAT number in the purchase form). If you wish to make purchases as a professional or owner of a business activity (with invoice), please contact email@example.com or send a fax to +00423 / 237 57 48
2. HOW TO BUY
2.1 – Customers can only purchase products that are available in the electronic catalogue of the website www.len-fragrance.com when placing the order, as described in the relevant information sheets. It is understood that the picture accompanying the description of a product may not be fully representative of its features but differ in colour, size and accessories in the picture. All support information for the purchase is intended as mere material for general information.
2.2 – Proper receipt of the order is confirmed at the conclusion of the purchasing process.
2.3 – In case of non-acceptance, ALL International GmbH ensures timely notification to the customer at the email address provided in the registration data to the site, with refund of the amount paid within the time established by law.
3. PAYMENT METHODS
Payment for goods purchased is possible via PayPal or bank transfer. On completion of the online transaction, PayPal will immediately debit the correct amount required for the purchase. If the online purchase is to be paid by bank transfer, the customer will have 7 working days in which to make the payment, after which time the order will be cancelled. If the amount or the order number does not match, or in the event of any other problem, Intertrade reserves the right to reject the bank transfer and return the payment to the customer within 30 days. In order for the amount to be returned within the time limit set out above, the customer must provide us with the necessary data promptly, such as the IBAN, SWIFT, etc., so that the transaction can be reversed. In the case of bank transfers, shipping deadlines are calculated from the time the payment is received by ALL international GmbH.
4. DELIVERY TERMS AND COSTS
4.1 – For orders placed on the site www.len-fragrance.com, ALL International GmbH will only issue an invoice for the goods sent if specifically requested to do so by the customer within 24 hours of confirmation (in the case of private not company customers). The request may be made by writing to firstname.lastname@example.org or by replying to the order confirmation email.
4.2 – Shipping costs are the responsibility of ALL International GmbH.
4.3 – No responsibility can be attributed to ALL International GmbH in case of delay in executing or delivering the order.
4.4 – Delivery of the order will be carried out by United Parcel Service or DHL within 6 (six) working days from the order, the shipping costs are borne by ALL International GmbH in all European countries in which you can buy through the site www.len-fragrance.com. Upon delivery of the goods by the courier, the customer is required to check: – that the number of boxes is the same as indicated in the way bill – that the packaging is not damaged or wet or otherwise altered, also regarding the sealing materials (adhesive tape or metal straps). Any damage to the packing and/or product or mismatch in the number of packages or their particulars, must be immediately notified by putting in writing SUBJECT TO CONTROL (SPECIFYING THE REASON, e.g. “Packaging broken”, “packaging crushed” , etc.) on the courier’s delivery note. Once the courier’s document has been signed, the customer cannot raise any objection regarding the external characteristics of the goods delivered. Any problems concerning the physical integrity, correspondence or completeness of the products received must be reported within 3 working days from delivery to the following address mailto: email@example.com or fax number +00423 / 237 57 47, as specified herein.
4.5 – After the number of delivery attempts provided by the courier used have been made and having exceeded the maximum number of storage days provided at the warehouses of the same (which will leave proper notification at the customer’s address), the goods will be returned to Intertrade warehouses that will refund the cost of the item after subtracting the costs of shipping, storage, etc. incurred.
5. RIGHT OF WITHDRAWAL
5.1 – The customer (natural person), is entitled to withdraw from the purchase contract for any reason, without explanation and without any penalty.
5.2 – To exercise this right, within 14 working days of receipt of the goods, the customer will have to contact ALL International GmbH customer service sending a notice by registered letter with acknowledgement of receipt, stating the intention to invoke the right of withdrawal: Customer Service, Backofengasse, 30 – 9493 Mauren – Liechtenstein tel. +00423 / 237 57 47 fax number + 00423 / 237 57 48. Every product returned, defective or not, must be sent to Intertrade. The customer will not pay anything for returning the product, with the exception of the shipping costs for returning the goods unless Intertrade verifies a product defect, in which case, shipping charges will be credited as soon as the defect is ascertained. ln case of withdrawal, the consumer must return the goods to Intertrade without delay and in any case, within 14 days from the date on which he/she notified the withdrawal. Within 14 days of return of the goods, Intertrade will provide to refunding the relative amount after verifying their integrity. The refund will be credited via bank transfer or to the Paypal account of the customer who, together with the return notification, shall provide his/her account details. Upon expiry of the 14 days’ term, the goods are considered as returned when they are delivered to the courier. The goods must be returned intact, with all the parts and in the original packaging (envelopes and packaging), taken care of with due diligence and without any signs of wear or dirt.
5.3 – The right of withdrawal is subject to the following conditions:
– the right applies to the product purchased in its entirety; it is not possible to withdraw only for part of the purchased product;
– the goods purchased must be returned intact and in the original package, complete in all their parts (including packaging and any documentation); to limit damage to the original package, we recommend to put it in another box on which to affix the return address; in all cases, affixing labels or tape directly on the original packaging of the product should be avoided;
– until receiving confirmation of receipt from our warehouse, the shipment is under the responsibility of the customer;
– if the goods are damaged during transportation, Intertrade will inform the customer (within 5 working days of receipt of the goods at their warehouses), so that he/she can make a timely complaint against the courier chosen to obtain reimbursement of the value of the goods (if insured); in this case, the product will be made available to the customer for being returned, cancelling the request for withdrawal;
– ALL International GmbH shall not be responsible in any way for damages or theft/loss of goods returned by non-insured shipments;
– upon arrival at the warehouse, the product will be examined to check for any damages or tampering not arising from transportation. If the package and/or the original packaging are damaged, Intertrade will deduct a percentage from the refund due to go towards replacement costs.
5.4 – The right of withdrawal is lost owing to lack of the essential condition of integrity of the goods (the packaging and/or its contents), in the cases where Intertrade ascertains:
– improper use of the product that has compromised its integrity, or the use of any consumables;
– lack of external and/or internal packaging;
– absence of product components (accessories, gadgets, etc.);
– damage to the product for reasons other than transportation. In case of forfeiture of the right of withdrawal, the goods will remain at the headquarters of Intertrade, available to the customer for collection at his/her expense.
5.5 – In the event that the returned object is a “fragrance”, the customer must inform the carrier that they are dangerous goods; in the absence of such notification, Intertrade is exempted from any liability.
6.1 – Any complaint must be addressed to: ALL International GmbH – Customer Service – Backofengasse, 30 9493 Mauren – Liechtenstein
7. APPLICABLE LAW
7.1 – The contract between the customer and ALL International GmbH is concluded in Liechtenstein and regulated by Liechtenstein law. For the settlement of civil and criminal disputes arising from the conclusion of this distance selling contract, if the customer is resident in Liechtenstein, the Courts of the customer’s place of residence will have jurisdiction; in all other cases, disputes shall be submitted to the exclusive jurisdiction of the Court of Vaduz.