Shipping & Returns

Shipping costs and times

Shipments in Europe and UK are free of charge.

Delivery times are:
1-4 business days to Italy
3-6 business days to Europe
3-5 business days to United Kingdom
1-5 business days to USA 
In the case of bank transfers, shipping deadlines are calculated from the time the payment is received by Intertrade Europe srl.

Order processing
Orders placed by 14:00 Liechtenstein time are usually processed on the same day.
Any orders received after 14:00 may be processed the following day.
If payment is made via bank transfer, the same timing applies from the moment ALL International GmbH receives the receipt of payment.

Returns and refunds
Return costs are borne by the customer except in cases of verified product defect.
For instructions on how to return one or more items you need to contact Customer Service on the phone number or email.

Invoicing
For orders placed on the site www.len-fragrance.com, ALL International GmbH. will only issue an invoice for the goods sent if specifically requested to do so by the customer within 24 hours of confirmation (in the case of private not company customers).  The request may be made by writing to info@len-fragrance.com or by replying to the order confirmation email.

Bank Transfer Details
Bank transfer details are as follows (also given in the order confirmation email):

Company: ALL International GmbH
IBAN:LI97 0880 0552 3888 5200 2
BIC:   LILALIX

Bank: Liechtensteinische Landesbank AG, Vaduz Liechtenstein
Account Owner: A&L&L international GmbH
Reference: “Name of perfume and order number (the order number from the confirmation email).